Health Plan Administration

BAS, Inc. provides a comprehensive set of health and welfare administrative services that can effectively reduce costs to our clients.  Providing individualized client services has been the key to our success.  These include eligibility management, billing services, carrier interfaces that include acceptance and transmittal of data, benefit services call  center, advocacy for escalated claims issues, bulk mailing services, COBRA administration, insurance carrier and vendor payments, and a host of other services that can be tailored to meet the specific needs of the client.

Online Eligibility Database Management

BAS, Inc. provides secure online onboarding enrollment capabilities that provides separate access levels to Benefit Administrators and employees.  Our system accommodates the employer’s needs to provide a systematic approach to employee benefits enrollment for various lines of health and welfare related coverages. 

Open Enrollment Management

BAS, Inc. is highly skilled in managing the Open Enrollment process.  We provide in-depth assistance on the client and individual levels.  Working closely with the Human Resources/Benefits departments, we are able to offer daily support and aid in alleviating the stresses of this high volume process.  Our personalized availability allows us to address specific plan questions, provide important plan documentation or election comparisons, and to process all enrollment forms and/or online elections (depending upon the client’s preferred option).  As with our other services, this process can be tailored to fit the client’s needs.

Billing Services

Our customized billing system allows for flexibility of scheduling invoices to organizational entities for healthcare related programs, basic and supplemental life insurance, long and short term disability, flexible spending accounts, retirement programs and to individuals enrolled in COBRA or other self-pay programs.  Invoices are produced and payments received via check or ACH deduction.   Reconciliation statements and other standard financial accounting reports can be tailored to the client’s needs.

Benefit Services Call Center

Access to Benefit Specialist through dedicated toll free numbers assures prompt and reliable assistance in addressing concerns regarding employer sponsored benefits or escalated claims issues. 

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About BAS

Benefits Administration Services, Inc (BAS) was established in 1998 to provide a broad range of employee benefits administration, including specialized services for active employees, retirees, surviving spouses and dependent children, to have access to benefits specialists through a dedicated toll-free number that assures prompt and reliable assistance. BAS provides one central source of information, with one central point of contact, to active and retired beneficiaries. BAS maintains online access to several medical and prescription carriers and provides secure, online eligibility capabilities for employers/employees. Eligibility received by BAS can be incorporated into our customized billing system for various lines of insurance coverages to include health, life, vision, dental, short and long term disability, 401k/pension plans, as well as various other coverages as requested by the client.  BAS also provides complete ACA reporting capabilities.  Monthly reports are provided to Administrators with detailed information necessary to forecast the financial status of their plans. BAS offers flexibility as well as a personal, hands-on approach to all clients, allowing us to provide services to accommodate each client’s need.

Meet the Leadership Team

Dan Thacker

Dan Thacker

President/Senior Consultant

Graduated Concord College, B.S. Business Administration and West Virginia University Graduate School, Master of Science — Industrial Relations. Over 30 years of experience in various aspects of healthcare benefits administration. Served as a consultant with Personnel Management Consultants for ten years prior to establishing Benefits Administration Services, Inc.

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Lisa McGinnis

Lisa McGinnis

Benefits Coordinator/Eligibility & Systems Analyst

Attended Columbia College, Columbia, SC. Lisa is responsible for maintaining employee healthcare eligibility and billing. Serves as a direct contact for plan administrators and also serves as team leader on all ACH and online eligibility programs.

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Suzanne Parks

Suzanne Parks

Benefits Coordinator/Administrative Assistant

Suzanne’s major focus is with active and retiree healthcare benefits administration. Her daily interaction with participants brings valuable experience to our clients. She serves as a primary contact for participants regarding healthcare and eligibility issues.

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Greg Pack

Greg Pack

Benefits Supervisor

Attended Mountain State University with a focus in business administration. Greg’s major responsibility is the supervision of employee healthcare eligibility and billing systems. Greg’s years of experience continues to be an asset regarding claims and plan participation. Greg also serves as a direct contact for plan administrators and participants.

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Get In Touch

Benefits Administration Services, Inc.
P.O. Box 896
Bluefield, WV  24701